FAQs

Where do you ship?
CANADA AND UNITED STATES
Are shipping costs included?
Shipping costs are included if you purchase above $75 CAD
How long does it take to deliver?
5 to 10 days
Why did you choose stainless steel for our jewelry?

The first advantage of stainless steel jewelry is the unalterable, unusable, immutable quality of its alloy. Thanks to its composition, with more than 10.5% chromium, this type of steel is stainless. In fact, it never rusts. These are jewels that last over time.


Robust, they are also water resistant. You can keep your jewelry when you take a shower. They are sweat resistant.
Thanks to its nickel-free composition, stainless steel does not cause any allergic reactions. You can wear necklaces made from this material without any fear. Compared to other options stainless produces less waste during the jewelry making process than other metals. Stainless steel is 100% recyclable.

Will I have to pay duties and taxes?
Moakini does not charge any additional fees other than the total amount due for the order. Other fees would have been applied by your bank and are beyond the control of Moakini. Because we are based in Canada, banks in other countries may consider us a "foreign company" and charge additional international fees themselves. We are unable to refund foreign transaction fees.
Where can I send my photo for an Instagram post?

By submitting your photos to this email, you authorize us to use your photos for reposting on Instagram, email marketing, and any other advertising purposes.

Your full name.
Your Instagram ID.
Location and image details.
Send us an email with all these details to infomoakini@gmail.com