FAQs



Where do you ship to?
CANADA AND UNITED STATES
Are shipping costs included?
Shipping costs are included if you purchase above $75 CAD
How long does it take to deliver?
5 to 10 days
Why did you choose stainless steel for our jewelry?

The primary advantage of stainless steel jewelry is the unalterable, unusable, and immutable quality of its alloy. Thanks to its composition, which contains more than 10.5% chromium, this type of steel is stainless. In fact, it never rusts. These are pieces of jewelry that last over time.


They are sturdy and also water resistant. You can keep your jewelry on when you shower. They are sweat resistant.
Thanks to its nickel-free composition, stainless steel does not cause allergic reactions. You can wear necklaces made from this material without any worries. Compared to other options, stainless steel produces less waste during the jewelry manufacturing process than other metals. Stainless steel is 100% recyclable.

Will I have to pay duties and taxes?
Moakini does not charge any additional fees other than the total amount due for the order. Other fees would have been applied by your bank and are not under Moakini's control. Because we are based in Canada, banks in other countries may consider us a "foreign company" and charge additional international fees of their own. We are unable to refund foreign transaction fees.
Where can I send my photo for an Instagram post?

By sending your photos to this email, you authorize us to use your photos for reposting on Instagram, email marketing, and any other advertising purposes.

Your full name.
Your Instagram ID.
Image location and details.
Send us an email with all these details to infomoakini@gmail.com